Data Entry Clerk

Position; Data Entry Clerk

Location; Desford

Salary; £12 – £14 per hour

Our automotive client in the Desford area is seeking 3 x Data Entry / Input Clerks to come and join their team on a temporary on going basis.

Responsibilities;

  • Collecting information from customers and clients
  • Entering data into the central database
  • Cataloguing the data with appropriate tags for ease of reference
  • Transferring physical records into a digital filing system
  • Retrieving data as requested
  • Maintaining and updating the database system as necessary
  • Generating periodic reports
  • Evaluating and approving Purchase Orders (PO)s
  • Indexing and filing invoices

Essential experience;

  • A motivated and organised individual, with a flexible approach to work and ‘can do’ attitude.
  • An excellent communicator, with a clear and confident telephone manner, and a good working knowledge of systems, including Excel.
  • Ideally previous experience within an Automotive / Quality sector

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Customer Service Administrator

Position; Customer Service Administrator

Location; Knowl Hill (Maidenhead), Berkshire

Salary; £22,000 – £24,000 per annum

About the role;

Planet Recruitment has registered a new position for our client based in Knowl Hill near Maidenhead. The successful candidate will have a background within administrative support, strong attention to detail and drive with access to their own transport due to location.

The working hours are Monday-Friday 9am – 5pm.

Responsibilities;

  • Checking and filing documentation.
  • Ensuring that the correct weights and types have been entered into the software.
  • Generating returns and other spreadsheets, using MS Excel, and issuing them to the required stakeholders in the specified time.
  • Answering telephone queries from both internal and external customers.
  • Printing tags and bar code labels.
  • General administration duties, such as scanning, printing, filing, photocopying, and ad hoc projects at the request of the Manager, that are within the skills and capabilities of the job holder.

Essential experience;

  • Competent in Excel, Word and Outlook. Confidence in the use of Excel is a must.
  • Accurate data entry.
  • Attention to detail and ability to recognise potential mistakes.
  • Ability to prioritise and manage a number of demands at the same time.
  • Able to work to a deadline.
  • Confident communicator.
  • Training on the weighbridge software will be provided.

INDCOM

Planet Recruitment is acting as an Employment Business in relation to this vacancy.

Customer Service Assistant

Position; Customer Service Assistant

Location; Didcot, Oxfordshire

Salary; £20,000 per annum

About the role;

Planet Recruitment has registered a 5 new opportunities for our client based in Didcot on a permanent basis. The successful candidate will have customer service experience and great communication skills.

Responsibilities;

  • To deal with all telephone communications from consumers
  • To log or decline new claims correctly
  • To provide consumers with an update on their existing claims and notes added accordingly
  • To be able to raise new leads for the technicians
  • To ensure that all calls audits meet the minimum score of 90%
  • To ensure that all calls are answered within our agreed service levels
  • To process web claim forms within 5 working days
  • Perform other duties as assigned by the Team Manager

Essential experience;

  • Proficient in Microsoft Office applications – Word, Excel, PowerPoint, Outlook
  • Excellent communication skills
  • Excellent customer service skills
  • Good attention to detail and accuracy when entering information onto SAS (Internal computer system)
  • Ideally available immediately

Commutable locations;

Didcot, Abingdon, Harwell, Wantage, Wallingford, Oxford, Cholsey

Key words; Customer Service Advisor, Customer Service, Customer Support, Retail, Hospitality,

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Administrator

Position; Administrator
Location; Wantage, Oxfordshire
Salary; £18,000 – £21,000 per annum

Planet Recruitment have just registered an exciting opportunity for an Administrator to join our fast-growing client based in Wantage, Oxfordshire.

Main responsibilities;

  • Inputting invoices into the company system
  • Carrying out specific checks on invoicing for billing errors
  • Phoning or emailing suppliers with invoice queries
  • Dealing with debt or late payment reminders through calls and emails
  • Inputting data into excel spreadsheets

Required;

  • Be self-motivated and able to work autonomously
  • Skilled in the use of Microsoft Excel and computer literate
  • Well-presented and professional
  • Full UK Driving Licence required

Commutable locations;

Wantage, Didcot, Abingdon, Cholsey, Oxford, Swindon, Faringdon, Witney

Key words;

Administration, Entry Level, Customer Service, Accounts

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Purchasing Coordinator

Position; Purchasing Coordinator

Location; Witney, Oxfordshire

Salary; £25,000 – £28,000 per annum

We are excited to be working with a well-established organisation in the Witney rea who are seeking a Procurement/Purchasing Coordinator on a permanent basis. The successful candidate will be responsible for supporting the procurement and supply chain team along with providing general administration support to the department.

Responsibilities;

  • Arrange special bid pricing from vendors
  • Getting quotes from suppliers
  • Supporting sales including updating details in a CRM
  • Raising sales orders and acknowledgements
  • Placing purchase orders and managing through to delivery
  • Liaising with all departments for onsite installations
  • Maintaining software and warranties database
  • Supporting accounts with queries and chasing invoices
  • Helping with contract renewals

Essential experience;

  • A motivated and organised individual, with a flexible approach to work and ‘can do’ attitude.
  • An excellent communicator, with a clear and confident telephone manner, and a good working knowledge of systems, including Excel.
  • A high level of accuracy and attention to detail, with good numerical skills.
  • The ability to work on your own initiative as well as part of a dedicated team.
  • A problem solver who can work under pressure and prioritise their workload/ work to deadlines.

Commutable locations;

Witney, Oxford, Carterton, North Leigh, Woodstock, Kidlington, Abingdon

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Customer Success Representative

Position; Customer Success Representative
Location; Abingdon, Oxfordshire
Salary; £25,000 – £30,000 per annum

Planet Recruitment has recently registered an exciting brand-new opportunity for our client based in Milton Park (Abingdon), Oxfordshire area.

Main responsibilities;

  • Raising Purchase Orders
  • Updating customers on all actions taking
  • Liaise with different departments on a regular basis to ensure smooth communication
  • Update weekly reports
  • Handle complaints in a timely fashion and making sure customers are being updated regularly
  • General administration duties
  • Speaking to a variety of customers over the phone, email, webchat and social media platforms

Required;

  • Previous experience within a customer service role, handling complaints and difficult customers
  • Organised
  • Strong communicational skills
  • Ability to manage own workload
  • Computer literate
  • Ideally have an understanding of IT sector (desirable)

Key words;

Customer Service, Customer Success, Administration, Customer Support

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Customer Service Advisor

Position; Claims Handler

Location; Didcot, Oxfordshire

Salary; £23,000 per annum

About the role;

Planet Recruitment has registered a new permanent opportunity for our client based in Didcot on a full-time basis. The successful candidate will have a background within customer services and administrative support. The role is Monday – Friday 8:30am – 5pm.

Responsibilities;

  • Maintain claims allocated to you within the set SLA’s
  • Make formal assessments on claims to decide if they are covered under the policy terms and conditions
  • Make cost effective decisions on all claims handled
  • Raising Purchase Orders
  • Updating consumers on all actions taking
  • Liaise with manufacturers and retailers
  • Update weekly reports to track where you are against SLA
  • Telephones to be answered within set SLA
  • Emails to be responded to within set SLA
  • Handle complaints in the correct manner as set by the underwriters
  • Adherence to the business Service Level Agreement targets
  • Perform other duties as assigned

Essential experience;

  • Good office organisational and administrative skills
  • Excellent communication skills
  • Excellent customer service skills
  • Able to work on own initiative and ability to prioritise
  • Proficient in Microsoft Office applications – Word, Excel, PowerPoint, Outlook

Commutable locations;

Abingdon, Didcot, Wallingford, Harwell, Oxford, Wantage

Key words; Claims, Customer Service, Admin, Office Assistant, Customer Support

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Customer Service Administrator

Position; Customer Service Administrator

Location; Didcot

Salary; £21,000 – £26,000 per annum

Responsibilities;

  • Dealing with telephone & e-mail queries and working within agreed service level to respond to customer needs
  • Investigate & understand customer job-related queries and discussing with the appropriate department to achieve a resolution
  • Provide support to the Policy Holder/Customers throughout the claim, giving prompt and accurate advice.
  • Proactively reviewing claims to ensure continued progression
  • Support with Logistical operations: Arranging delivery and collection apportionments / internal transfers and according to requirements during periods of peak workload to maximise technician utilisation
  • Support with setting up new claims on internal systems
  • Liaising with internal operational departments to ensure smooth project management
  • Prioritising and organising your workload to ensure deadlines are adhered to
  • Updating and amending documents as necessary
  • Undertaking any ad hoc administrative tasks from all areas of the business
  • Updating customer database

Essential experience;

  • Communications
  • Customer Focus
  • Learning & Improvement
  • Business Focus
  • Flexibility
  • Positive Attitude
  • Disciplined
  • Friendly
  • Calm under stress
  • Organised
  • Resolve issues quickly
  • Team player
  • Problem solving
  • Patient
  • Good general education
  • GCSE English / Mathematics
  • Computer / administration

Commutable locations;

Didcot, Abingdon, Wantage, Oxford, Milton Park, Wallingford, Southmoor, Kingston Bagpuize

Key words;

Customer Service, Admin Support, Customer Operator, Sales Support, Office Admin

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Operations Administrator

Position; Operations Administrator

Location; Didcot, Oxfordshire

Salary; £22,000 – £27,000 per annum

Planet Recruitment have recently registered an exciting new permanent opportunity for an Operations Administrator to join our well-established client Based in Didcot, Oxfordshire.

Responsibilities;

  • Taking daily telephone calls from customers to inform delivery schedule and stock levels.
  • Placing sales orders, issuing delivery notes and invoices.
  • Placing purchase orders and booking customer deliveries.
  • Preparing daily outstanding order report for customers and sales team.
  • Co-ordinate and expedite placement of purchase order/sales order to ensure products are delivered on time.
  • Monitor upcoming deliveries and inform all parties if any delays / problems.

Essential experience;

  • Good problem solving skills
  • Excellent communication and interpersonal skills
  • Strong IT skills
  • Ability to speak to customers at all levels
  • Previous background within Logistics & Supply Chain

Commutable locations;

Didcot, Abingdon, Harwell, Wantage, Wallingford, Oxford, Grove

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

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