ICT Support Technician

Role – IT Technician

Day rate- £150-£200 per day

Location – Ascot

Duration – 3 Months

Our client is looking for an IT engineer to come in onsite to help provide support to the day to day and support to the events that are placed onsite. The client hosts large social events all year round that are talked about and viewed all over the country. This role offers a lot of exposure to new technologies

ROLE

This position will have a key role in the day-to-day support of the clients Tech helpdesk, which services approximately 200 users and covers all areas of Technology for the site. There will be involvement in Technology projects in line with the changing needs of the business. There is no line management or budgetary responsibility included in this role. Support Technician

PRINCIPAL RESPONSIBILITIES

  • Provide a consistently high quality and professional customer service to the client’s business in all areas of Technology.
  • Be the first point of contact for general support and monitor, respond, resolve & document Tech helpdesk tickets.
  • Own day to day functions within the Tech Helpdesk (including but not limited to):

➢ Set up and administration of user accounts.

➢ Asset management including upkeep of the Technology asset database

➢ Set up, distribution and maintenance of all user hardware devices

➢ Configuration and deployment of company software applications

➢ Liaise with 3rd parties to maintain, troubleshoot, and fix issues with company assets.

➢ Installation and troubleshooting of site wide resources.

  • Participate in major Technology projects and own relevant project tasks.
  • Support senior members of the Technology team
  • Produce and maintain concise documentation on systems and procedures for the benefit of the Technology team and client’s employees.

SKILLS, EXPERIENCE AND QUALIFICATIONS

  • Experience working in a multi-disciplined team.
  • Proven work experience as a Technical Support Engineer or similar
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and troubleshoot technical issues relevant to the role
  • Able to administer Active Directory to a good level
  • Ability to work under pressure in customer facing scenarios
  • Ability to prioritize tasks based on urgency and importance

VALUES

The jobholder should understand our values and promote the client as a first-class leisure venue and to ensure that all customers receive the best possible level of service.

These include:

  • Original: Lead the way
  • Uplifting: Make every moment delightful
  • Elegant: Take care of the detail Support Technician

COMPETENCIES

The jobholder should possess core competencies to enable them to promote the client as a first-class leisure venue and to ensure that all customers receive the best possible level of service.

These include:

  • Customer service
  • Commitment
  • Technical Understanding
  • Teamwork
  • Oral and written communication
  • Initiative
  • Creativity and innovation
  • Attention to detail
  • Logical thinking
  • Keen interest in Technology

INDIT

Planet Recruitment is acting as an Employment Business in relation to this vacancy.

IT Project Manager

IT Project Manager

£38,000 – £45,000 FTE

Witney or Princes Risborough

Our client is looking for an enthusiastic and self-motivated IT Project Manager to join the technical team based at either the Witney or Princes Risborough office.

As IT Project Manager, you are responsible for the planning and execution of projects to our client’s schools. You will be expected to deliver projects across Schools, Academies, and Multi-Academy Trusts. This will include acquiring resources and coordinating the efforts of Regional Team Managers, ICT Consultants, and Contractors to deliver projects to an agreed plan.

You will be a motivated and self-directed individual, with excellent inter-personal skills and breadth of knowledge. The role requires exceptional organisational skills, and you will need to understand and create complex schedules of work and manage project processes and procedures. You will be a positive and proactive communicator both internally and externally.

This role is a full-time role primarily based in at either our offices in Princes Risborough or Witney, but with options for flexible working. The role will also require some travel around the South of England to our offices and schools.

Responsibilities

  • Ensuring the successful planning, implementation, and delivery of all projects from conception to completion.
  • Develop full-scale project plans and associated communication documents.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Develop and deliver progress reports, proposals, requirements documentation, cost matrixes and presentations to schools and other team members when requested.
  • Set and continually manage project expectations with school contacts, Team Managers, and Consultants.
  • Proactively manage changes in project scope.
  • Working with the Development & Vision Team to ensure a clear vision of technical solutions and a clear development path of these solutions which are well communicated across the company
  • Work with the Head of Operations to continually develop and improve our project management processes, systems and documentation
  • Act as the face of the client when attending meetings with schools and contractors.
  • Translate technical solutions to succinct, simple messages to school contacts.
  • Collaborate with Team Managers on creating resource plans for delivery of projects.
  • Chasing and monitoring projects and ensuring projects goals and milestones are achieved.
  • Draft and submit budget proposals and recommend any changes where required

Skills/Abilities

  • Experience of delivering projects into the education industry, particularly schools and multi-academy trusts.
  • The ability to multi-task with several ongoing projects at any one time.
  • Educated to degree-level or similar
  • Strong understanding of relevant legal, regulatory, compliance and business environment
  • Technically minded with an ability to translate technical issues into simple solutions.
  • Strategic business acumen and understanding of business strategy.
  • Excellent problem-solving skills, being able to think outside the box to find resolutions
  • Able to interpret complex documentation and communicate findings verbally and in written documents
  • Good planning and organisational skills with the ability to work under pressure.
  • Comfortable working either in a team or independently
  • Have an eye for detail.

The role is offered on a full-time basis and the successful candidate will be subject to an enhanced DBS check. Due to the nature of this role, you must be able to drive and have your own vehicle.

In return, we are offering a salary of between £38,000 – £45,000 FTE depending on experience, benefits include pension scheme, electric/hybrid car scheme, cycle scheme, eye care voucher scheme, mental health first aid, employee assistance programme and Employee Recognition scheme.

Our client provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to over 1,000 schools across the Southeast of England. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning.

Our client is a friendly and supportive place to work where people feel trusted and respected, and we are proud of the diversity and flexibility that we have and the breadth of skills and experience of our staff.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Picker / Packer

PICKER / PACKER

ABINGDON

£10.00 – £11.50

Dayshift, from 8am until 5pm, Monday to Friday or 12pm – 8pm on their late shift Monday to Friday

The Company;

We are looking for Pickers / Packers to join our clients team based on in Abingdon.

The Role;
  • You will be required to pick orders in an accurate and time efficient manner.

  • Have a good attention to detail, ensuring items and work is completed with minimal errors.

  • Packing of picked items ready for despatch and ensuring labels are printed and addressed to the correct items.
  • You must adhere to all aspects of health and safety and company guidelines.

About You;

You will need to have a good understanding of written and spoken English and be able to work with computers.

Successful applicants should be within a commutable distance to Abingdon.
Similar roles;
Warehouse Operative, Production Operative, General Assistant,
Commutable locations;
Didcot, Abingdon, Wallingford, Oxford, Wantage, Grove, Witney, Bicester

If you think the Picker/Packer role is for you please contact Darren Fuller at Planet Recruitment, or if you would like more information on the role please contact Darren on 01235 608455

INDWARE

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

IT 1st Line Engineer

1st Line Support Engineer

£20-£26k + company bonus

Chipping Norton – 2 days a week from home

25 days holiday – buy 10 back

Scope:

Our client is a global leader in medical device design and manufacture. For almost 70 years we have been inventing life-enhancing devices that are tested and proven to deliver an industry benchmark in the safety, accuracy, and comfort of medication administration. This strong heritage is the springboard for our future as we help to shape the progress of the healthcare industry by bringing pioneering concepts and solutions to life in an accountable and sustainable way.

The 1st Line Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the networked and roaming associates of the client. Acting primarily in a 1st line support capacity, resolving issues in person, over the phone or via remote connectivity. The role is varied and requires a real team player who can manage their time efficiently and prioritise or escalate technical issues to ensure a prompt closure.

Key Responsibilities:

  • Daily monitoring of the Incident Management system.
  • Constant monitoring of any unclaimed tickets and change requests to ensure timely resolution.
  • Provide 1st line technical support to all the clients UK offices.
  • Take ownership and respond to all tickets with urgency.
  • Escalate more complex tickets when required.
  • Assist with the ongoing management of the Hardware Asset Register.
  • Ensure Active Directory for Users & Computers management is up to date and in line with departmental process.

To be successful in this role, you will need:

  • Proven experience in a similar IT support role with end user facing responsibilities, ideally within a regulated environment.
  • First line support experience or similar.
  • Previous experience of ticket logging systems and remote support tools.
  • Strong knowledge of Microsoft products and operating system (Windows Server & Windows 10)
  • Personal resilience including skills in working in challenging situations.
  • Able to adapt own approach and style to the situation at the time.

What will we give you?

You will be joining a successful, privately owned industry leader who are constantly innovating and looking to improve lives, empower patients and relieve the pressure on healthcare professionals. We invest heavily in our staff and offer a competitive salary and benefits package along with the opportunity to develop within the business:

  • Flexi-time (37.5 hours per week).
  • 25 days annual leave (with the opportunity to earn loyalty days with length of service).
  • Holiday purchase scheme (up to 10 days purchased per holiday year).
  • Enhanced Family Friendly Policies.
  • Enhanced Sickness Pay.
  • Wellbeing initiatives and support.
  • Annual company bonus.
  • Free parking, free tea & coffee.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Late Shift Picker / Packer

Position; LATE SHIFT PICKER / PACKER

Location; Peterborough

Salary; £9.50 – £10.50 PER HOUR

We require a number of Pickers and packer to join our clients team based in PE1, Peterborough.

Immediate starts available with long term / permanent work available

THE SHIFT IS MONDAY – FRIDAY 2PM – 10PM

Main responsibilities;

  • You will be required to pick orders in an accurate and time efficient manner.
  • Have a good attention to detail, ensuring items and work is completed with minimal errors.
  • Packing of picked items ready for despatch and ensuring labels are printed and addressed to the correct items.
  • You must adhere to all aspects of health and safety and company guidelines.
  • Inspection of parts and containment’s within the warehouse ensuring no defects and faults with the items
  • Using in house computer system to log containment’s
  • Attention to detail is paramount as you will be required to check parts to ensure they are correct for processing within the production team
  • Full training will be given but candidates must be able to rotate through the 2 shifts on a weekly basis

Required;

  • Positive and self motivated with a ‘can-do’ attitude
  • You will need to have a good understanding of written and spoken English and be able to work with computers.

Commutable locations;

Peterborough, Corby, Wisbech, St Neots

Key words;

Supply Chain, Logistics, warehousing, team leader, logistics, quality, inspection

If you are interested in the role please contact Darren on 01235 608455 for more information.

INDWARE

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Cleaner

Position; HOUSEKEEPER / CLEANER

Location; Oxford

Salary; £10.00 – £11.00 per hour

Our client, a college in the City Centre are looking for cleaning staff to join their housekeeping team on a permanent basis from their location in Central Oxford.

The Role;

Your role will involve making sure rooms are cleaned to a high standard by dusting, vacuuming and polishing, be able to work on your own initiative or work efficiently in a team and have a good attention to detail.

Reporting to the supervisor, the duties will include but not be limited to:

  • General Cleaning
  • Emptying Waste Bins and replacing Bin Liners
  • Toilet Cleaning
  • Sanitising the toilets and wash basins and keeping the area’s clean and tidy
  • Replenishing Toilet Tissues, Hand Towels, Soap products etc.

Morning shifts available, this is a part time role working 25-30 hours per week.

About you;

The ideal candidate will have previous knowledge of cleaning but full training will be given.

To apply for this vacancy or for more information please don’t hesitate to contact us on 01865 257455

Commutable locations;

Abingdon, Didcot, Wallingford, Oxford, Bicester, Wantage, Oxford,

Key words;

Housekeeping, cleaner, cleaning, domestic, hospitality

INDWARE

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Picker / Packer

Position; PICKER / PACKER
Location; Thame, Oxfordshire
Salary; £9.50-£10.50ph

We are looking for 4 Pickers / Packers to join our clients team based in Thame.

Shift is 9am until 4.30/5pm but the company can be flexible and will consider school hours.

The Role;
  • You will be required to pick orders in an accurate and time efficient manner.

  • Have a good attention to detail, ensuring items and work is completed with minimal errors.

  • Packing of picked items ready for despatch and ensuring labels are printed and addressed to the correct items.
  • You must adhere to all aspects of health and safety and company guidelines.

About You;

You will need to have a good understanding of written and spoken English and be able to work with computers.

Successful applicants should be within a commutable distance of Thame, Oxfordshire.
Previous Warehouse knowledge would be advantageous but is not essential.

If you think the Picker/Packer role is for you please contact Darren Fuller at Planet Recruitment, or if you would like more information on the role please contact Darren on 01235 608455

INDWARE

Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Electrician

Our Client;

Was established in 2013 and currently owns 10 subsidiaries in Australia, India, Italy, Poland & Germany. The company specialises in the R&D, production, and sales of a wide range of inverters, including grid-tied inverters (1kW-255kW) and hybrid inverters (3kW-20kW), energy storage systems and EV charging, who due to the company setting up their UK branch are looking to add a technical support electrician to their growing team.

The role;

  • Handle general inquires for technical support and before/after sales related activities.
  • Provide technical support to customers or call out for site visit.
  • Provide telephone and email support for inquiries.
  • On site inspection
  • Responsible for supporting and assisting the sales team in all technical issues.
  • Provide application advice for team members, distributors and end customers
  • Customise training documents for new and existing
  • Provide technical support for the introduction of products.

Experience & Qualifications required;

  • Working experience and proven achievements with large system integrators of solar plants, or large manufacturers/distributors of solar inverters.
  • Ability to work independently.
  • Excellent interpersonal skills and problem solving ability.
  • Customer oriented person.
  • Fluent in English and/or German (other language is a plus).
  • Able to work in an international team (Asia, Europe).
  • Ability to work on multiple projects.
  • Qualified electrician 18th edition.

Commutable locations;

Oxford, Wheatley, Cowley, Kidlington, Bicester, Witney, Eynsham, Botley, Reading, Thame, Abingdon, Didcot, Harwell, Yarnton

Indeng

If this role sounds of interest then please get in touch with Dylan our Technical Manager on 01865 257 455

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Quality Inspector

Position; QUALITY INSPECTOR
Location; Woking
Salary; £11.50 – £12.00 per hour

We require a driven, conscientious and articulate individual to join our client’s team in Woking, inspecting their products ensuring all quality procedures are meticulously performed to ensure all despatched goods are of the highest standard.

Main responsibilities;

  • Working with the Quality engineer you will ensure all products are of the highest quality and ready for despatch
  • Working closely with the Production team to ensure deadlines and targets are met for client orders
  • Attention to detail is paramount ensuring all quality practices and paperwork and completed
  • Checking products for their quality according to customer guidelines

Various shifts available ranging from 0530 – 1345 or 1500 – 2315 monday to friday, this is a temporary to permanent position with an excellent chance of progression and training offered.

About you;

Knowledge of Quality department procedures would be advantageous but not essential as full training will be given.

Own transport would be an advantage but not essential.

A flexibility to working hours

Required;

  • Excellent attention to detail
  • Quality knowledge
  • Willingness to learn and progress
  • Flexibility to working hours

Key words;

Supply Chain, Logistics, Warehouse, Production, Quality Inspection

INDWARE

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

1st Line Technical Support

Role – IT 1ST Line Technician

Salary – £23k-£27k

Location – Ascot

Our client is looking for an 1st Line IT engineer to come in onsite to help provide support to the day to day and support to the events that are placed onsite. The client hosts large social events all year round that are talked about and viewed all over the country. This role offers a lot of exposure to new technologies for someone in a 1st Line position, allowing them to progress soon.

ROLE

This position will have a key role in the day-to-day support of the clients Tech helpdesk, which services approximately 200 users and covers all areas of Technology for the site. There will be involvement in Technology projects in line with the changing needs of the business. There is no line management or budgetary responsibility included in this role. Support Technician

PRINCIPAL RESPONSIBILITIES

  • Provide a consistently high quality and professional customer service to the client’s business in all areas of Technology.
  • Be the first point of contact for general support and monitor, respond, resolve & document Tech helpdesk tickets.
  • Own day to day functions within the Tech Helpdesk (including but not limited to):

➢ Set up and administration of user accounts.

➢ Asset management including upkeep of the Technology asset database

➢ Set up, distribution and maintenance of all user hardware devices

➢ Configuration and deployment of company software applications

➢ Liaise with 3rd parties to maintain, troubleshoot, and fix issues with company assets.

➢ Installation and troubleshooting of site wide resources.

  • Participate in major Technology projects and own relevant project tasks.
  • Support senior members of the Technology team
  • Produce and maintain concise documentation on systems and procedures for the benefit of the Technology team and client’s employees.

SKILLS, EXPERIENCE AND QUALIFICATIONS

  • Experience working in a multi-disciplined team.
  • Proven work experience as a Technical Support Engineer or similar
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and troubleshoot technical issues relevant to the role
  • Able to administer Active Directory to a good level
  • Ability to work under pressure in customer facing scenarios
  • Ability to prioritize tasks based on urgency and importance

VALUES

The jobholder should understand our values and promote the client as a first-class leisure venue and to ensure that all customers receive the best possible level of service.

These include:

  • Original: Lead the way
  • Uplifting: Make every moment delightful
  • Elegant: Take care of the detail Support Technician

COMPETENCIES

The jobholder should possess core competencies to enable them to promote the client as a first-class leisure venue and to ensure that all customers receive the best possible level of service.

These include:

  • Customer service
  • Commitment
  • Technical Understanding
  • Teamwork
  • Oral and written communication
  • Initiative
  • Creativity and innovation
  • Attention to detail
  • Logical thinking
  • Keen interest in Technology

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

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