Customer Service Advisor

Position; Customer Service Advisor

Location; Thame

Salary; £24,000 – £25,000 per annum

Our well-established client in the Thame area is seeking a Customer Service Advisor to come and join their fast-growing team. The successful candidate for this role will need to enjoy problem solving and enjoy talking to people. You will need to be a confident individual to be able to route and book appointments and amend orders.


  • Answer incoming phone calls
  • Routing diaries for survey and installs
  • Amending orders post survey – able to read drawings an advantage
  • Resolving 1st line complaints
  • Be proactive in resolving issues, ensuring everything is completed every day and assisting across all areas when necessary.
  • To maintain friendly but professional working relationships with customers

Essential experience;

  • Logistical Organisation
  • Customer Service
  • Written and verbal communication
  • Team oriented
  • Experience in this industry would be an advantage
  • Solution focussed

Commutable locations;

Thame, Aylesbury, Long Crendon, Oxford, Wallingford, Haddenham


Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Job Information

Job Reference: OT64_1653315302
Salary: £24000 - £25000 per annum
Salary From: £24000
Salary To: £25000
Job Industries: Commercial
Job Locations: Thame, Oxfordshire
Job Types: Permanent
Job Skills: Customer Service, Call Centre, Customer Service Advisor, Assistant
Apply Now

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Job Information

Job Reference:
Salary From: £
Salary To: £
Apply Now