£35k – £45k plus Benefits.
Our client’s aim is to provide the best-in-class technology & IT Support solutions to support businesses in Oxfordshire and surrounding localities.
The company have a keen eye for innovative solutions that benefit their clients, accompanied by a wealth of experience with both small and large businesses. The team of experts have customers spanning a range of industries including; Healthcare, Education, Legal, Financial, Engineering, Manufacturing, Distribution, Telecommunications, Architectural, Design & Public sectors.
In every engagement this business strive to tailor each IT solution individually for the business needs, maintaining their values to deliver the best customer experience.
About the Role
The role of Infrastructure Engineer is based in Milton Park, Abingdon, Oxfordshire, however as clients are based UK wide, travelling is a requirement of this role. This role will offer a variety of projects and challenges with each customer being unique and expecting excellent levels of service. Projects will include, but not limited to, network refresh, wireless deployments, implementation of firewalls and other security products and migrations to Office 365.
This role will be within the fast-paced Projects team, the individual will be expected to follow from the project process from start to finish.
This will have a small element of support required within the role; however, the primary role will be delivering at least 4 projects delivered every month sometimes more for all our client base. This typically comprises of 3 days paid support work, 1 day for a SOW and 1 day a week for training and admin.
As part of this role you will need to:
Develop a detailed scope of works
Lead and assist with other IT project, as well as dealing with 3rd line escalated issues as required
Work with other departments, ensuring that everyone is kept up to date
Perform risk management to minimize project risks
Provide remote and on-site Project and IT Support
Keep up-to-date with developments of Planet IT’s portfolio of products and with wider technology trends
Interacting, Supporting and Presenting to new and current IT Service customers
If you have previous experience as an Infrastructure Project Engineer, have a passion for IT and want continuous career development, this is the right role for you. As an Infrastructure engineer you will be joining a growing and experienced team in delivering and supporting a wide variety of technologies. This is a customer facing role, candidates must be highly presentable and possess excellent face to face communication skills when needed.
The ideal candidate will have most if not all the skills and experience listed below:
Previous experience as an Infrastructure Engineer or a similar role
In depth knowledge of ADDS, green site deployment of ADDS, multisite deployments, excellent grasp of group policies
Experience with Microsoft windows RDS
Office 365 – Experience with hybrid migrations, ideally being the technical lead on the project(s)
Experience with Microsoft Exchange - 2007-2016
Experience with VPN’s, site to site links and remote working solutions
Strong grasp of Networking principles, understanding of the OSI model and proven experience resolving medium to complex networking problems
Experience with “bare metal” configuration of Firewalls and Switches, ideally Cisco, Dell, HP or HPE switches
In depth understanding of TCP/IP services: DNS, DHCP, NTP SMTP etc
Experience working with cloud technologies- Azure or AWS
Virtualisation Experience- VMware and Hyper V, bare metal deployments of ESXI hosts is essential
Experience deploying and manging enterprise storage solutions (SAN’S)
Maintain security of systems and networks within a business
Experience developing HLD and LLD design documentation
Experience deploying and optimising wireless solutions
Any major vendor certification (Essential)
The right candidate will have the attributes below:
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Great work ethic
Attention to detail
Great team player
A drive to succeed
Confident in their ability to lead
Great time management
Driving license essential
Training and progression Team events Annual increments are subject to achieving performance management targets. Private Health care after a year of service 25 days Annual leave per year. 35k – 45K depending on experience