IT Field Engineer

Location: Covering Wiltshire to Surrey.

Salary: £25k - £30k – £5k car allowance plus Benefits.


This is a varied and rewarding role suitable for an experienced ICT professional who has the ability to learn quickly, has broad problem solving skills and is keen to expand their technical knowledge.


The successful candidate will be visiting schools in the Home Counties, London and the surrounding areas providing ICT Support and taking part in technical installations and projects, some of which in time they would be expected to lead. In term time the majority of visits will be support based, and in the school holidays most days are set aside for what can be large scale ICT implementations.


Technical Requirements

Essential:

  • Proven experience in installing, configuring and troubleshooting Microsoft Windows Server (2012-2019)

  • Installation and configuration of Windows Server roles and services (DHCP, DNS, DFS, RDS)

  • Experience of Office 365 deployments, migrations and management

  • Virtualisation - Good understanding of virtualization with good experience with installing and managing Microsoft Hyper-V

  • Excellent experience of PC deployment, particularly the use of the SCCM, Microsoft Deployment Toolkit and WDS to build and deploy images

  • AD – installation, configuration and management of Local and Azure Active Directory and Group Policy

  • High level knowledge of Windows Operating Systems, especially Windows 10

  • Networking – Ability to configure a wide range of networking hardware. Experience with HP/Aruba Provision switches is advantageous

  • Experience of subnetting, VLAN design and implementation is preferable. Knowledge of backup solutions and the ability to implement VEEAM, Redstor and NAS devices

  • Experience with web-filtering solutions is an advantage, especially Smoothwall

  • Knowledge of the Sophos suite, especially anti-virusExperienced in the management and implementation of managed wireless solutions, especially Aruba, with the ability to configure Guest networks and 802.1x security


Desirable

  • Knowledge of educational ICT networks and the unique challenges they face

  • Microsoft Exchange experience

  • Knowledge of cabling and AV technologies

  • Experience of managing mobile devices (iPads etc.)

  • Apple Mac experience

  • Microsoft Qualifications or similar (HP accreditations, Cisco etc.)


And non-technically we’re looking for

  • Professional attitude to dealing with customers

  • Positive outlook and attitude, even in busy situations

  • Previous experience working in the education sector is beneficial

  • A great communicator, written and verbal

  • A flexible approach

  • A self-motivator

  • Excellent time management and planning skills

  • A well organised person who can respond to shifting priorities and plan effectively

  • Someone who can follow instructions and work alone when required

  • A Can-do, hands-on attitude


An enhanced DBS/CRB check will be conducted for eligibility for this role.