Salary; £22k - £25k + Benefits
Our Client is based in North Oxfordshire and they are looking to appoint an enthusiastic colleague to join their IT Team. The role will have a focus on maintenance of IT network and AV systems, in addition to generally assisting all users. This is a great opportunity for someone with existing IT network and support experience looking to apply, and further develop understanding, across a range of systems. This role has a key focus on the network.
Main Roles and Responsibilities
Lead maintenance of the network e.g. network patching, resolving cabling issues, updating edge switch configuration, analysing network issues, and monitoring the school cabled and wireless network generally.
Maintenance of AV equipment, and any other IT equipment in both presentation and classroom settings.
Second line IT support to all users, but also where required, providing first line support.
Ability to troubleshoot network, systems, and software issues from analysis through to resolution. • Ability to manage the IT service desk efficiently.
Installing new IT equipment e.g. wireless access points, printers, phones, switches, digital displays. • Installing and updating software, increasingly using Azure cloud-based deployment.
Strong communication skills to both diagnose and explain technical solutions to staff and students in a positive way, thereby ensuring a high level of user experience.
A solution focused, can-do attitude.
2 years' minimum experience working in a network maintenance / IT support role
Experience in providing a positive and timely user experience in response to IT issues and requests • Good understanding of Active Directory and Office 365
Good understanding of core networking concepts including DHCP, VLANS, SSIDs, DNS
Experience of working in an educational environment
Management of Cisco switches
Cisco Meraki networking
Microsoft systems, including Windows 10 management, Windows Server systems, Hyper-V virtualisation, Microsoft Teams, Intune mobile device management
PRTG for network monitoring
Paxton Net 2 Access control
Full time. 37.5 hours over 6 days per week, 52 weeks per year (not term-time only).
This role will require flexible working to provide IT support coverage 8:30 am - 6:00 pm daily and on Saturday mornings during term time. Salary and Conditions:
Salary & Benefits:
Salary: £22,000 - £25,000 depending on experience
30 minutes unpaid lunch break, including lunch provided by the client
21 days holiday a year, plus 8 statutory bank holidays increasing with each completed year of service, up to a maximum of 25 days
Membership of the company defined benefit pension scheme
Access at no charge to the company, swimming, and fitness facilities
Free car parking onsite