Salary; £35k - £40k + Benefits
The post holders’ primary role is to manage part of the core server infrastructure for research projects. It is expected that you will be the lead role in key areas of your work both within the Department. Reporting into the Research Support Manager you will, however, keep an oversight of IT needs and support within the Information Engineering group, ensuring needs are appropriately met. You will need strong knowledge and experience of Linux Server System Administration - installation, configuration, and ongoing support of server systems as well as the ability to ensure adequate security measures are in place.
Act as a primary System Administrator, responsible for the delivery of innovative, resilient, and coordinated service across all of our sites
Take responsibility for the architecture, deployment, maintenance and support of these technologies, including on-going development and identifying opportunities for improvements in line with business priorities
Maintain service continuity so as to meet the needs of the Department
Design and Implement appropriate disaster recovery solutions to protect Departmental services and data.
Work closely with other System Administrators within the department to contribute to the strategic IT plan
Business Analysis and Development
Identify areas of process improvement and act upon them to enhance IT service provision within the Department
Provide the organisation with end-to-end solutions that reduce total cost of ownership, are more efficient than their predecessors wherever possible and deliver scalable, robust systems
Create opportunities to standardise systems and processes so that they are easily supported by the IT team and more readily understood by customers
Actively engage with University bodies such as central IT Services, the ICT Forum and units with similar technologies or concerns
Undertake regular review of procedures, processes and systems and look for ways to support existing business requirements and plan for those emerging.
Communicate effectively at all levels of the Department in order to understand the organisation and create Information Systems that reflect its priorities and aspirations.
Information Engineering Support
Take ownership of the existing systems and ensure that the functions and services that they provide are maintained or migrated to a more central equivalent.
Take an active role in strategic planning for compute in the department!
Assist in the development and associated mentoring of other IT colleagues Provide 1st/2nd/3rd line support for user’s issues
Present a pleasant, helpful and professional demeanour when dealing with customers
Embed creation of documentation for IT and customer use into daily working practice
Troubleshoot complex issues in a methodical manner and act as senior support for complex issues arising across the department
Keep abreast of relevant developments within the Department, the wider University and relevant technologies.
Engage in relevant self-improvement, Department’s PDR process, and attend courses, including training, as required.
Undertake any other duties commensurate with the grade of the post
Demonstrable skills with Linux system administration (ideally Debian and Ubuntu) including NFS, SSH and disk partitioning and logical volume configuration
Knowledge and experience of supporting authentication systems such as NIS or LDAP
Knowledge and experience of supporting email servers (SMTP, IMAP, Dovecot, postfix etc.)
Knowledge and experience of configuring and installing Wiki and Web (Apache)
Competency in scripting and/or programming (Perl, Python and Bash would be most useful).
Demonstrable skills with supporting and maintaining server virtualisation platforms such as Hyper-V, VMware or equivalent
Suitable experience in a post with similar responsibilities and a service-focused ethos.
Excellent troubleshooting skills.
Excellent communication skills, both written and spoken, including the ability to communicate technical issues in an accessible and supportive way.
Proven success in organising a busy and varied workload requiring the demonstration of self-motivation and excellent time-management skills, as well as the ability to adapt to changing priorities.
If you are interested in this vacancy and believe you have the necessary skills and experience to be successful, please send your CV to firstname.lastname@example.org or call 01865 257 455