Systems Support Engineer

Role: Systems Support Engineer

Location: Uxbridge – Hybrid 2/3 Split

Salary: 35k – 40k

Benefits:

  • Tax free bonus.
  • Employee Owned Business
  • Share Incentive Plans
  • Paid overtime
  • Training Development
  • Company social’s

Background to the role

This is a supporting role, connecting sales, sales administration, technical design, purchasing and production departments. The successful candidate will demonstrate good commercial acumen, be able to show she or he can map a process, identify and eliminate waste, delivering standardised work instructions for improved process, with good interpersonal and strong numeracy skills, working with several Systems departments. There will be a degree of supplier communication, generally with regards to evaluating and implementation of new systems, as well as applying problem solving techniques and general support and backup for the current IT and marketing systems.

Job Description

Salesforce

  • Support in administrating a production environment of around 35 users using Sales Cloud, Commerce Cloud, Order Management, and Pardot/Account Engagement.
  • Learning Salesforce Flows to help support in their maintenance and creation.
  • Creating Reports and Dashboards
  • Where instructed, export, import, and cleansing data in the various clouds.
  • Commitment to use Salesforce Trailhead to learn more about the software.

Managerial

  • Helping support IT involvement in operational processes across the business.
  • Conducting ad-hoc reporting as and when required by the directors/management
  • Producing monthly KPIs
  • Be involved in providing direction & recommendations for the overall improvement of working practices
  • Support of lean working practices and carrying out/being involved in lean DMAIC projects, in relation to IT tasks.
  • Show an interest in technologies & developments within ERP, CRM, mobile technologies, digital service delivery, telephony, networking, network security, disaster recovery and business continuity
  • Liasing with external IT support as an internal point of escalation
  • Helping to monitor mobile device management (MDM) and reporting on this
  • Carrying out sensitive investigations into staff activity, with the use MDM and other reporting structures
  • Assist the business in security strategies to reduce risk both through training and implementing new technologies
  • Support IT related contracts, including doing license counts and requirements, and setting renewal reminders etc.
  • Hardware refresh strategy and purchasing/negotiating

Support

  • Regularly reviewing IT systems are functioning correctly
  • Providing support for IT issues
  • Escalating issues when necessary with external providers
  • Updating Accounting & CRM forms
  • Commitment to trying to learn Microsoft VBA and helping maintain Excel ‘work arounds’ – formulas and ranges etc. supporting with updating code.
  • Setting up new PC/Laptops
  • Installing and Spec’ing new hardware and software

Candidate Specification

Background:

Degree educated with direct experience in the roles listed above. Experience working with manufacturing businesses and knowledge of IT help desk highly desirable. A good understanding of systems implementation, you will have spent most of your career in office-based roles and can quickly learn, understand and improve all administrative or office-based IT processes. The job will also involve discussion with customers and our sales, technical & production team, so confident and clear communication skills are required. As an integral part of the management team, the ability and skillset to cross-train other team members are also vital.

Experience:

  • Must have office-based experience
  • Must also be able to evidence a delivery of processes and improvements
  • Experience of lean manufacturing preferred
  • Experience or knowledge of Salesforce desireable
  • Experience of web development and understanding of surrounding technologies
  • Microsoft Office experience – Excel/Word etc
  • Microsoft Visual Basic for Applications (VBA) experience or demonstration of the ability to learn this quickly.
  • Ability to manage project teams and tasks.

Personal Attributes:

  • Good business acumen
  • Self-starter with initiative – can make it happen
  • Excellent interpersonal skills
  • Good communicator – strong presentation skills
  • Team player
  • Prepared to be involved in other aspects of the company’s operation as requested.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

WAREHOUSE MANAGER

Position; WAREHOUSE & LOGISTICS MANAGER

Location; Milton Keynes

Salary; £35,000 – £40,000

Our client, a growing, forward-thinking business is looking for a Warehouse Manager to oversee their Milton Keynes Operation, ensuring a full management of compliance, staff and operations is covered.

The role;

We are seeking a highly motivated and organised manager to join their team as a Warehouse Manager. The successful candidate will be responsible for overseeing and improving the daily operations of the warehouse and logistics operation. This role requires a tactical thinker with excellent leadership skills and a proven track record in warehouse management and logistics coordination.

Main responsibilities;

  • Efficiently manage all aspects of the warehouse operations, including receiving, storing, picking, packing, and shipping of products.
  • Implement and maintain streamlined processes to maximise space, ensuring timely shipment fulfilment and minimising errors.
  • Supervise and lead warehouse staff, provide training, evaluations, and enhancing a positive working environment.
  • Collaborate with carriers, freight forwarders, and other logistics partners to negotiate favourable terms and ensure on-time deliveries.

About you;

  • Applicants should have excellent Experience in a supervisory role within a warehouse environment, with a proven track record of effectively leading and managing teams.
  • Strong communication skills and a hands-on approach, leading from the front to ensure the operation runs to its highest efficiency.
  • Knowledge of working within a Bonded warehouse and proficient in the rules and regulations that comes with this.
  • Knowledgeable in warehouse health and safety requirements to maintain a secure and compliant work environment.
  • Computer-proficient and adaptable to company software through provided training.

Required;

  • Preferred experience in E-commerce or in similar position.
  • Positive and self motivated with a ‘can-do’ attitude
  • Knowledge of Bonded Warehouses and customs requirements on shipments etc
  • Flexibility of working hours, The operation runs from 8am until 8pm but you would work a standard day / 40 hour week. But some flexibility around busy times would be required.

Commutable locations;

Bletchley, Woburn, Leighton Buzzard, Buckingham, Bedford, Towcester, Newport Pagnell

INDWARE

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

IT Manager – Schools – MSP

Role: IT Manager

Location: Watford

Salary: £32,000 – £38,000

Benefits: include salary sacrifice pension scheme, benefits & wellbeing Hub including electric/hybrid car leasing scheme, cycle & ebike scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme.

Our client is current seeking an IT Manager who is motivated and enthusiastic about technology i. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers.

As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school’s ICT network. You will also collaborate with the Senior Management team to aid in the development of the school’s IT infrastructure and put in plans for projects. Your role will be pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability.

Your commitment to delivering support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and this will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts.

Key Responsibilities include:

  • Managing the school’s network infrastructure and ICT based applications
  • Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups.
  • Providing technical advice, training and support to staff to enable them to make effective use of systems.
  • Day to day management of all IT operations ensuring all requests are dealt with in an efficient manner
  • Monitoring and maintaining of all key systems including switches, virtual & physical server environments and backups.
  • Line manage and take responsibility for the work of the ICT support staff.
  • 2nd/3rd line support.
  • Enforcing and monitoring in line with school policies.
  • Training of internal staff.

Our ideal candidate will have:

  • A strong passion for IT, with at least of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting.
  • An exceptional understanding of the requirements and responsibilities of working within the school environment.
  • Experience in upgrading a school IT Network system.
  • Self-motivation, with excellent communication skills and interpersonal skills, as well as exceptional customer service skills.
  • The ability to work both on your own and as part of a team, with a talent for problem-solving and a pro-active approach to identifying opportunities to enhance the services provided by the team.

The role is offered on a full year, full-time basis and the successful candidate will be subject to an enhanced DBS check.

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Maintenance Engineer (Night Shift)

Our Client;

We are proud to be working alongside a global leader within cold chain solutions who specialise in delivering pharmaceutical products safely using their bespoke packaging solutions, who due to massive growth are looking to appoint a night shift Maintenance Engineer to their growing Engineering/Manufacturing team.

The Role;

  • Adhere to all company Health and Safety policies and general Best Practice to ensuring safe work activities are carried out at all times including Risk Assessments.
  • Promptly attend and resolve breakdowns during assigned shift, returning equipment quickly to a useable/serviceable level to meet production, quality, cost and delivery targets.
  • Work with the Facilities Manager to setup preventative and routine maintenance plans and other documentation for all equipment, buildings and facilities.
  • Conduct all assigned preventive and routine maintenance activities to ensure equipment meets operating specification or requirements.
  • Confirm and sustain equipment and process capability
  • Setup training courses and train production staff to perform first line maintenance activities.
  • Mentor production staff in the performance of first line maintenance activities, periodically review staff, highlight deficiencies and retrain.
  • Identify opportunities for the improvement of equipment and facilities, reducing downtime, setup time and cost.
  • Assist management in the introduction and commissioning of new equipment including movement, positioning and the supply of services.

Skills & Experience Required;

  • Has ten years’ experience in a similar role maintaining equipment in a high-volume, high pressure production environment
  • B-Tec HNC, HND level in an electrical and mechanical engineering subject.
  • 18 th edition wiring regulations
  • Working knowledge of PLC controllers including programming
  • Can read and understand electrical, pneumatic and mechanical drawings and schematics.
  • Working knowledge of electrical single or 3 phase system.
  • Can fault find on electrical, mechanical and pneumatic systems.

Benefits & Package;

  • Competitive salary + 15% shift allowance
  • Pension
  • Holiday
  • Bonus

If this role sounds like of interest then please feel free to get in touch with the Engineering Manager here at Planet Recruitment on 01865 257455

Commutable Locations;

Oxford, Long Crendon, Thame, Chilton, Aylesbury, Great Milton, Cowley, Blackbird Leys, Headington, Chalgrove, Chinnor, Princes Risborough, Bicester

INDENG

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

ASSEMBLY OPERATIVE (LATE SHIFT)

Position; ASSEMBLY OPERATIVE

Location; THAME

Salary; £13.70 – £14.00 per hour

Our client, a unique and growing business, are looking for a number of assembly operatives to join their team on a temporary to permanent basis assisting with their daily production functions. Carrying our general production duties for a wide range of products.

Our clients working hours are Monday to Thursday 2:30pm – 11pm, Friday hours are 11am – 4pm.

Lates – £26,319 per annum

Responsibilities;

  • Perform tasks around company products according to established specifications and instructions.
  • Perform tasks and orders following Production Plan given by Production Planner.
  • Keep equipment operational by completing preventive maintenance requirements, following instructions, report any problems or substandard condition to the Team Leader/Supervisor.
  • Conserve resources by using equipment and supplies as needed to accomplish job results.
  • Ensure all items are QC checked before processing to minimise faulty or incorrect parts being used for production.
  • Contributes to team effort by accomplishing related results as needed.
  • Communicate with both managers and Directors about any issues that may arise.
  • Ensure work area is always kept clean and tidy.

Essential experience;

  • Can carry out tasks unsupervised.
  • Full training will be given with all products and procedures
  • Knows when to escalate issues and problems.
  • Can clearly communicate both written and verbally what is required.
  • Good attention to detail and good manual dexterity.

Commutable locations;

Thame, Oxford, Wheatley, Aylesbury, Long Crendon, Aston Clinton, Chalgrove, Chinnor, Abingdon, Wallingford, Bicester

Key words;

Production, Production Operative, Assembly, Warehouse Operative

INDWARE

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

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